Who is required to attend?
Each Owner (or Owner representative) and General Manager must attend the conference and pay the registration fee. Per the Franchise Disclosure Document and IHG brand standards, conference attendance and payment of the registration fee are mandatory. The brand standards state that the licensee and the General Manager must attend the IHG Americas Investors & Leadership Conference. The date, frequency, name and focus of the conference may change from time to time. Participants are responsible for paying the registration fee, which will be invoiced directly. Supplemental registration fees will apply to accompanying personal guests and must be paid at the time of registration. If the licensee and/or General Manager does not attend the conference, the hotel will be invoiced $2,295 USD for each unpaid registration fee.
- Licensees/Owners: One Owner representative per ownership group is required to attend. An Owner may represent multiple properties for which they carry ownership.
- Operators: One operator representative is required per hotel in the Americas (U.S., Canada, Mexico, Latin America and the Caribbean). Directors of Sales at hotels in the U.S. and Canada are highly encouraged to attend but are not required. In the unusual case where a General Manager cannot attend, a Director of Sales can attend in order to fulfill the standards requirement. There is content designed for sales during the conference; both the General Manager and Director of Sales will benefit from attending.
The deadline to register for the conference is November 1, 2024.
Are my fees billed?
Yes. In 2024, IHG will invoice hotels and licensees for the registration fees. Guest fees cannot be invoiced and require payment at the time of registration.
What are the registration fees?
At the time of registration, please enter your Holidex/Inncode(s) so we may record your attendance. Owners, Operators, Sales, and Corporate attendees’ full conference registration fee is $2,295 USD per person. Guest/Social* registration fee is $1,295 USD per person.
*Spouses and guests are welcome to register for a Guest/Social Badge with a Registration Fee of $1,295 USD. The Guest Badge allows entry to non-business related, social functions. Access to all business related meetings and events will not be permitted.
What if an attendee must change or cancel their registration?
Conference attendance is mandatory, and the registration fee will be billed regardless of participation. To ensure there is minimal waste at the conference, registration cancellations must be received by midnight Eastern Standard Time on November 1, 2024. All guest and additional non-mandatory hotel registration fee payments are non-refundable starting November 1, 2024. You can do this by returning to the conference website to cancel your conference registration, or by notifying IHG in writing via email to IHGAmericasConference@itagroup.com.
- To modify your attendee profile: Go to Modify Registration and log in using your email address and reference number.
- To cancel your registration through the site: Go to Modify Registration and log in using your email address and reference number.
- Substitution Policy: Substitution requests must be submitted in writing to IHGAmericasConference@itagroup.com for approval.